Apex Tool Group (ATG) quality products are guaranteed against any defect in material or workmanship.
Damage caused by abuse, improper use, or excessive wear is not covered by this warranty.
This warranty is provided in addition to other rights and remedies you have under law: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Claims should be returned to place of purchase with receipt.
| PRODUCT CATEGORY | WARRANTY PERIOD* |
|---|
| Crescent Hand Tools | For lifetime of original consumer who purchased (“Lifetime Warranty”). Excludes normal wear & tear |
*Crescent warrants to the original end-user purchaser in Australia & New Zealand that the Crescent product will be free from manufacturing defects from the date of purchase.
Consumable products
Some Crescent tools and accessories are deemed consumable and do not come with any warranty support. Consumable tools and accessories include cable ties, bit sockets, files, hacksaw blades, tool carrying cases (i.e. blow moulded cases, injection moulded cases, pouches), and utility knife blades.
Where You Buy Matters!
ATG cannot control the quality of products sold by unauthorised sellers, so this warranty applies only to products that were purchased from a Crescent authorised seller in Australia & New Zealand, unless otherwise prohibited by law. ATG reserves the right to reject warranty claims for products purchased from unauthorised sellers, including unauthorised internet sites.
ATG MAKES NO WARRANTY WITH RESPECT TO: (A) ANY PRODUCT THAT HAS BEEN MODIFIED, DISASSEMBLED AND/OR REASSEMBLED OR ALTERED IN ANY WAY OR IMPROPERLY INSTALLED; (B) ANY PRODUCT THAT HAS, IN ATG’S JUDGMENT, BEEN SUBJECT TO NEGLIGENCE, ABUSE, ACCIDENT, MISHANDLING, MISUSE, IMPROPER STORAGE, OR DAMAGE DURING SHIPMENT; (C) ANY PRODUCT THAT HAS NOT BEEN OPERATED AND MAINTAINED IN ACCORDANCE WITH NORMAL PRACTICE AND IN CONFORMITY WITH RECOMMENDATIONS AND PUBLISHED INSTRUCTIONS OR SPECIFICATIONS OF ATG; AND (D) ANY PRODUCTS THAT HAVE BEEN SERVICED OR REPAIRED BY ANYONE OTHER THAN AN AUTHORISED REPAIR CENTER OF ATG OR MODIFIED BY ANYONE OTHER THAN ATG. NORMAL WEAR AND TEAR OF PRODUCTS ALSO IS EXCLUDED FROM THIS WARRANTY.
If you have any questions call us on 02 6021 6666 or email us at salesaus@apextoolgroup.com
Updated: 7 September 2026
