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FAQs

You have questions. We have answers. Check out our most frequently asked questions.

ABOUT Crescent Tools
About Crescent Tools
Who owns Crescent Tools?

Apex Tool Group owns the GEARWRENCH brand, Crescent Tools and Weller are also supplied by Apex Tool Group in Australia.

What brands are part of the Crescent Tools family?

Crescent Tools brings together some of the most trusted names in hand tools and storage solutions. Depending on product availability in Australia, the Crescent range includes renowned brands such as Wiss®, Lufkin®, Nicholson®, H.K. Porter® and JOBOX®.
Explore our full range on the All Tools page.
 

Is Crescent® the original inventor of the adjustable wrench?

Yes. Crescent® is recognised as the brand behind the iconic adjustable wrench that has become a staple in workshops, job sites and toolboxes around the world. Since the early 1900s, Crescent has built a reputation for designing durable, high-performance hand tools trusted by professionals and DIYers alike.

What types of tools does Crescent offer?

Crescent Tools offers a broad range of professional-grade hand tools and storage solutions, including:

  • Adjustable wrenches
  • Pliers and cutters
  • Hammers
  • Tape measures and measuring tools
  • Tool storage solutions
  • Snips and cutting tools
  • Ratchets and socket sets
  • Specialty trade tools
  • Industrial hand tools

Browse our All Tools range to discover products designed for professional tradespeople and serious DIY users.

Are Crescent Tools suitable for professional tradespeople?

Absolutely. Crescent Tools are engineered to meet the demands of Australian tradespeople working across construction, mining, electrical, plumbing, manufacturing and maintenance industries. Our products are designed for durability, performance and reliability in tough working conditions.

Are Crescent Tools made for Australian conditions?

Crescent Tools are designed and tested to deliver reliable performance in demanding work environments, making them suitable for use across a wide range of Australian industries and applications.

Warranties & Replacement Products
Warranties & Replacement ProductsWarranties & Replacement Products
Do Crescent Tools come with a warranty?

Yes. Full warranty details are available on our website

What does the Crescent warranty cover?

Our warranty covers defects in materials and workmanship under normal use and maintenance conditions. Warranty periods and coverage may vary depending on the product category.
For specific details, refer to the product documentation or visit our Warranty page.

How do I find a part number?

Check packaging, manuals or product pages, search the website to see the product code. 

How do I make a warranty claim?

Take the product back to the place you purchased it from with proof of purchase for them to assess the warranty.

STOCKISTS
STOCKISTS
Where can I buy Crescent Tools in Australia?

Crescent Tools products are available through a wide network of authorised Australian distributors, trade suppliers, industrial wholesalers and selected retailers.
Visit our Where to Buy page to find an online or local stockist near you.

Do you sell direct?
No, purchases are through authorised retailers only.
 

TRADE & PARTNERSHIPS
TRADE & PARTNERSHIPS
How do I become a distributor?

Submit a expression of interest via our online form.

Interested in testing tools & creating content?

Send an expression of interest via the online form or via DM’s

CONTACT & FEEDBACK

Email: salesaus@apextoolgroup.com

Hours: Mon–Fri, 8:30AM–5:00PM AEST

 

CONTACT & FEEDBACK
How do I submit feedback?

Use our feedback form to share suggestions.